| KEY AREAS | DETAILS FOR RECRUITMENT, PERFORMANCE MANAGEMENT AND DEVELOPMENT RELATED ACTIVITIES | |
| Job Title | Deputy Manager / Manager | |
| Functional Job Title | Learning & Development & Organization Development | |
| Department | Human Resources | |
| Reports to | Head – Human Resource | |
| Scope | Learning and Development & OD | |
| Job Summary Why does this Job Exist?) | Responsible for improving the productivity of IB employees. Responsible for the effective development, coordination and presentation of training and development programs for all employees. Assess org wide developmental needs to drive training initiatives. Identify and arrange suitable training solutions for employees. Actively search, creatively design and implement effective methods to educate, enhance performance and recognize performance. | |
| Minimum Qualification | Bachelor’s Degree Must, Masters is preferred | |
| Experience | 10 -15+ years of relevant experience | |
| Minimum Competencies (Knowledge and Skills) | ||
| Learning and Development | ||
| Content and Curriculum Development | ||
| Logistics | ||
| Facilitation Skills | ||
| OD | ||
| Behavioural Competencies | Excellent Communication Skills | |
| Ethical Conduct | ||
| People Management | ||
| Creativity and Innovative methods of knowledge transfer | ||
| Preferred Qualification | MBA HR | |
| Primary Roles | Content Development & Out of the box thinking & Implementation | |
| Facilitation (Corporate & Factory Population) | ||
| Organization Development – 360 & Great Place to work, Conducting Surveys | ||
| Primary Responsibilities and Accountability (What do you want this job to do?) | Designing, Developing and Implementing a structured approach to Training Needs Identification (TNI) and DNA (Development needs Analysis) | |
| Design, Develop and Implement monthly and annual training calendar (Soft Skills and Behavioural) | ||
| Co-ordinate with relevant consultants / departmental heads for Domain training | ||
| Identify and contract with consultants on specific soft skills and Behavioural training (as applicable) | ||
| Design, Develop and Implement through ADDIE in-house training programs | ||
| Design, Develop and Implement a Train the Trainer program (level 1 and 2) as applicable | ||
| Certify in-house trainers and conduct timely calibration exercises as required | ||
| Renew, Update and Refresh training modules (in-house and with consultants) basis customised requests and / or as per schedule. This includes content as well as methods / methodologies / pedagogy | ||
| Collaborate with consultants on developing customised modules for NCL VEKA | ||
| Review and renew contracts with consultant’s basis performance and feedback | ||
| Design, Develop and Implement feedback process (0-hr, pre and post training analysis) | ||
| Defining, maintaining and reviewing L & D budgets | ||
| Performance management of all L & D trainers directly and not reporting. This will consider any and all in-house trainers from Ops / other functions | ||
| Design, Develop and Implement Employee Induction Program | ||
| Design, Develop and Implement Coaching and Mentoring programs in line with the Performance Management System within and across NCL VEKA | ||
| Coach and Mentor employees as required and as applicable | ||
| Co-ordinate with the HR team to Design, Develop, Implement, Renew/ refresh and support through facilitation (if required) PMS structure and communication – includes process, feedback and structure | ||
| Review L & D dashboards | ||
| Other Duties and Responsibilities | Will perform other duties as assigned and related to Learning and Development & OD |
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