Guarantees and warranties of uPVC product profiles manufacturers: Trust factors revealed
While undertaking expensive installations of windows and doors, it is important to understand what a guarantee and a warranty constitute. As a customer, it will enable you to trust the right vendor and get value for money. It will provide clarity in choosing trusted uPVC windows and doors suppliers offering genuine products.
VEKA is one of the finest global companies recognised for manufacturers’ trust for uPVC guarantees. Having proficiency in supplying the best profiles for residential and commercial spaces, it is best to know all about important terms and conditions between the prospective consumer and seller.
Read this blog to discover all about uPVC quality assurance and warranties. When you are buying, there will be clarity.
Key differences: Guarantee Vs Warranty
|
Guarantee |
Warranty |
| This is informal and merely an assurance from the supplier/company/vendor to the buyer. | It is usually spelt out on a card with the date and expiry. It is a proven form during purchase. |
| It is free of cost. It can be oral or written. | It is chargeable and has terms and conditions. |
| It covers the services, products, and ultimate consumer satisfaction that the product is genuine. | The card comes with a promise which is made by the manufacturer. |
| A manufacturer puts in writing about ‘money back policy’ in extreme cases of defect or non-functioning of the product. | The coverage is only for the product profile.
There is no ‘money-back’ policy involved. |
| If the product is under warranty, then it can be serviced or repaired for damages. It can also be replaced or refunded as per the terms. |
Why are both guarantees and warranties necessary?
Any uPVC product profiles guarantee or warranty for the consumer is connected to:
- Performance and Quality
- Gaskets
- Sealing units
- Hardware & Accessories
- Locking systems
They range from a minimum of 5 years to 10 years, as mentioned in the contract. VEKA offers a guarantee for individual owners, developers of large buildings and establishments. This is the minimum trust factor we offer for our brands which come with design, style and colour schemes. We ensure factory-assembled fixtures are energy efficient, noise cancelling and provide insulation.
A good double-glazed window or door will last for more than 30 years. Guarantee is given for at least 10 years.
Trusted uPVC windows & doors suppliers cover specific parts, which will be mentioned when the warranty is disclosed. In certain locations, they will provide service for defects (specific). In such cases, the labour cost does not apply. If the warranty has a deadline and it expires then the cost of repair or replacement is borne by the customer.
Trusted uPVC windows & doors suppliers
Questions to ask regarding uPVC quality assurance and warranties
A customer should ideally ask a few questions before the installation to avoid costly errors They include:
- What is covered (items or services, replacements of accessories) in the warranty?
- What assurances are given as a guarantee?
- If the windows or doors discolour or degenerate, what can be done?
- Is there a guarantee or warranty for the mechanical parts?
- What are the chances of a warranty becoming void before the deadline?
- Do you provide maintenance instructions to maximise the warranty potential?
Read the terms and conditions to enjoy the hassle-free functionality of windows and doors.
VEKA enjoys the trust of millions of happy and satisfied customers. We are always transparent when it comes to selling our products in the market. If you are looking for replacements or new fixtures despite the expenses involved, we can provide suitable points to trust our uPVC product profiles.
